Straight answers to common questions
Everything Charleston asks us about booking, airport rides, service areas, and medical transportation — answered plainly.
How do I book a Charleston taxi?
The fastest way is to call dispatch at 843-819-0846. For rides more than 24 hours out, you can also book online or submit a ride request and we will confirm the details with you.
Should I call or book online?
If you need a ride soon — within the next 24 hours — call dispatch so we can confirm availability right away. If you are planning ahead, online booking or a ride request works well.
What hours is dispatch open?
Dispatch is open daily from 6:00 a.m. to 9:00 p.m. Prearranged rides are performed outside those hours too — see the after-hours questions below.
Are you open 24/7?
Dispatch is not open 24/7. Dispatch hours are 6:00 a.m.–9:00 p.m. daily. Green Taxi does perform confirmed, prearranged rides outside those hours, including early-morning and late-night airport transportation.
Can I schedule a 4:00 a.m. airport ride?
Yes. Early-morning airport rides are performed regularly, but they must be arranged and confirmed in advance. After-hours rates may differ — confirm details with dispatch when you book.
Can Green Taxi pick me up after a late flight?
Late-night airport pickups may be available by advance arrangement and confirmation. Provide accurate flight details and contact dispatch during operating hours (6:00 a.m.–9:00 p.m.) to plan the ride.
Do after-hours rides cost more?
A separate rate system applies to rides scheduled outside regular dispatch hours. Contact dispatch during operating hours for current details and confirmation before the ride.
Where is Green Taxi located?
Charleston Green Taxi is a service-area transportation business serving Charleston and surrounding Lowcountry communities. We pick you up at your requested location — there is no walk-in office or public taxi stand.
Can I reserve a taxi in advance?
Yes. Advance reservations are one of the main reasons Charleston still calls Green Taxi. We regularly schedule early-morning airport runs, medical appointments, and important trips days or weeks ahead.
Do you provide transportation to Charleston International Airport?
Yes. Airport rides are a core part of our business. We recommend reserving in advance, especially for early-morning flights.
Do you provide rides from Charleston Airport?
Yes. We pick up arriving passengers at Charleston International Airport by advance reservation, and we take airport trips through dispatch when vehicles are available.
What areas do you serve?
We serve Charleston County, Berkeley County, Dorchester County, and surrounding Lowcountry communities — including Charleston, North Charleston, Mount Pleasant, West Ashley, James Island, Johns Island, Summerville, Goose Creek, Daniel Island, and the beach communities. We are not limited to those areas; long-distance and out-of-town trips are available by advance arrangement.
Do you travel to Kiawah Island or Seabrook Island?
Yes. We regularly handle trips to and from Kiawah Island and Seabrook Island. Because they are farther out, advance reservations are strongly recommended.
Do you provide long-distance rides?
Yes. Green Taxi handles long-distance and out-of-town transportation by advance arrangement — trips to Columbia, Myrtle Beach, Hilton Head, Savannah, and other regional destinations. Call dispatch to confirm availability.
Do you provide hospital discharge transportation?
Yes. We provide ambulatory hospital discharge rides and medical appointment transportation for riders who can enter and exit a standard passenger vehicle. Facilities can coordinate rides directly with dispatch or through an account.
Do you transport wheelchair passengers?
Charleston Green Taxi currently provides ambulatory transportation in standard passenger vehicles. We do not provide wheelchair transportation. Riders must be able to enter and exit the vehicle without a wheelchair lift.
Can a business or medical facility open an account?
Yes. Hospitals, hotels, law firms, offices, universities, and other Charleston organizations can open accounts with central dispatch coordination, advance reservations, and direct billing where approved. Start with the account inquiry form or call dispatch.
Can I schedule recurring rides?
Yes. We support recurring transportation — regular medical appointments, work schedules, and facility-coordinated rides. Call dispatch or include the schedule in your request and we will set it up.
Does submitting a form confirm my reservation?
No. Submitting a request does not guarantee a reservation. Charleston Green Taxi will confirm availability and ride details with you before the ride is booked.
How far in advance should I book?
For scheduled rides, 24 hours or more is ideal. For rides needed sooner than that, call dispatch so we can confirm availability. For long-distance trips or outlying areas like Kiawah, Seabrook, Awendaw, or McClellanville, more notice is better.
Can I request a return ride?
Yes. Round trips and return pickups are common — especially for medical appointments and airport travel. Tell dispatch or note it on your request and we will plan both legs.
Do you offer transportation outside Charleston?
Yes. Out-of-town and long-distance trips are available by advance arrangement. Call dispatch to discuss the destination and timing.
Didn't find your answer? Call dispatch at 843-819-0846 or email charlestongreentaxi@gmail.com.
Still deciding?
Call dispatch — a 60-second conversation answers most questions.